Grand Serai Congress and Spa
What Guests Say
Excellent and well maintained infrastructure. Warm, well trained and professional personnel. Work distance from city centre and lake.
Eleftherios
August 2024
The Grand Serai is an elegant hotel with beautiful public spaces. The grand piano in the lobby, the carved woodwork, the sumptuous seating areas all said, come linger awhile. The rooms are large and beautifully appointed, and the bathrooms are spacious. My bathroom even had a chandelier. The breakfast buffet had an amazing array of choices. Everything we sampled was delicious. The staff was multi lingual, efficient, and very accommodating. We enjoyed coffee and after dinner drinks in their bar area. Our server was very pleasant and very attentive to our requests. The hotel is well located. Everything is within walking distance - the shops, restaurants, the fortress, the lake. We had a grand experience, and would return in a heart beat!
Helen
September 2024
The position of the hotel, very closed to the centre. The recepsionist upgraded us in a bigger room, which was really appreciated by us. The superior room was big and comfort. The breakfast was very good and abondant.
Glenda
January 2025
Very clean, beautiful and great location
Mattar
September 2024
Wonderful hotel, perfect location, very friendly staff, especially in the restaurant and at the reception, ready to help and make the guest's stay in Ioannina more beautiful.
Vujacic
August 2024
Location. Upgrade.
Spyros
February 2025
From the moment we arrived we felt very much at home. We loved the interior design! It looked so majestic, nice art everywhere. The staff was very professional, polite and helpful. Our rooms were clean, had much space and the airconditioning worked perfectly fine. Breakfast was amazing, so much choice and very well prepared. I brought my parents along and they were as amazed as we were. We also loved the city. I wished I could have used the pool more but we had so many things to do/see in the city. We loved our stay and we will definitely come back!
Anita
August 2023
The hotel is very pretty and the staff has been extremely helpful and polite. The room was big, clean, and comfortable, with all the necessary amenities and a balcony with a view of the lake (be advised though that very few rooms offer that particular feature). Great location, only a 15 minutes from the lake and old town district.
Vaggelis
August 2023
This is a very unique hotel and we enjoyed everything about it. Staff were exceptional. The breakfast had everything and was very healthy. The pool was great to relax around after a swim. Highly recommend and hope to return.
Janis
July 2024
Location. Breakfast. Parking. Lobby area. General vibes.
Spyridon
January 2025
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